Privacy Policy

Our privacy policy is simple…

• We do not share any personal information we collect on you with any other organisations or individuals.

• We keep all information you provide to us, no matter how or why you provide it, completely confidential.

• Only those employees and contractors we specifically employ with relevant business duties may access personal information, and only to perform their duties. They are strictly prohibited from any other use.

• No personal information will be provided to any third party, except of course in the unusual event should we be required to do so by law.

• By using any of the forms on our website, you implicitly agree to be bound by our privacy policy and legal disclaimer.

• By using any of the forms on our website you agree to have your email address added to our mailing list.

• You may receive periodic mailings from us with information on services or news. If you do not wish to receive such mailings, please let us know by contacting us. All emails sent will give you the option to unsubscribe.

• Whilst we take all reasonable precautions to protect any personal data users may input via this website we cannot be responsible for and therefore exclude all liability for loss or misuse of personal data which is intercepted or otherwise accessed by unauthorised persons.

• We are committed to complying with EU and U.K. data protection laws to the extent that they apply to our use of personal information.

• You have the right to ask us for a copy of your personal data and have the right to amend or delete the data. Your right to know

• Contact details for our company representative can be found on our contact us page.

• By filling in the sign up newsletter sign up form on our website, you are giving us your consent to use your personal data for periodic mailings.

• We will retain your data until you instruct us to remove it or decide to unsubscribe from our newsletter.

• Your personal data might be accessed by web developers and other contractors providing us with newsletter functionality.

• It is possible that your data might be accessed outside of the EU. The safeguards we are using are a contract between us and the receiving company that includes the EU model data protection clauses.

• Your personal data will be stored until you tell us otherwise.

• In case you would like to exercise any of your GDPR related rights (the right to access, rectification, erasure, restriction of processing and right to data portability) please contact us via email or contact us form that can be found on Contact us page.

• You have right to lodge a complaint with supervisory authority.

• It is not contractually binding to provide us your personal data to receive newsletter from us.

• Personal data provided via Newsletter subscription form are not profiled and there is not automated decision making applied.

• We will not use personal data provided via Sign up form for any other purpose than described above.

Cookies and tracking.

In order to improve the overall experience of visiting our website, we use a server-based log to collect anonymous information about our website visitors. This data is only used to generate statistical charts and will not be used in any other way. Use of Cookies on our website By using this site, you have given us consent to use cookies. Cookies are small text files that are stored on your computer when you visit a website. They are mainly used as a way of improving the website functionalities or to provide more advanced statistical data. Google Analytics Our website uses Google Analytics which relies on cookies to generate more advanced visitor charts and data mining reports. Similarly, to our server-based logs, Google Analytics collects anonymous information that will not be used to identify our website visitors. Login system Our website contains password-protected area(s) that require a user to login. This login system offers to remember the user email address if the relevant box is ticked. Ticking the box will create a cookie that will automatically expire after 1 year or if the box is un-ticked on a subsequent visit. Controlling Cookies Your web browser (the software you use to access our website) should allow you to control the cookies that it stores on your computer. Please refer to the relevant supplier’s website to find out more. If you feel that this site is not following its stated information policy, you may contact us by phone, email or post.

Third Party Links

 You may find links to third party websites on our site. The operators of those websites will apply their own privacy policies and you should check them before you use them or submit any data to them. We are not responsible for their policies or the way they use your data or cookies, and we will not be liable for any loss, damage or distress you may suffer of incur consequently.

 How Do You Complain?

 If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. You can contact them by calling 0303 123 1113. 

Or go online to www.ico.org.uk/concerns (opens in a new window; please note we can’t be responsible for the content of external websites). If you are based outside the UK, you have the right to lodge your complaint with the relevant data protection regulator in your country of residence.

This privacy policy was last updated in January 2022.

Changes to this policy.

We will post any changes to this policy on our website. Those changes will then apply to any future use by you of our website.

 

TCE Electrical Ltd guarantees that all information collected here will not be released to any third party and your confidentiality and anonymity is safeguarded at all time. We value your privacy and any data collected will be for our own use in recognising you as our customer only. From time to time you may be sent emails telling you about new products and special offers. If you do not wish to receive these emails please let us know and we will remove you from our mailing list.

MISUSE OF DRUGS ACT 1971

By section 6 of the Misuse of Drugs Act 1971, it is an offence to cultivate any plant of the genus Cannabis in the United Kingdom without a license from the Secretary of State. Anyone committing an offence contrary to this section may be imprisoned or fined, or both.

Visitors to this website are advised against breaking the law.

Modern Slavery Statement

Our Modern Slavery Statement is designed to outline our commitment to being an ethically and socially responsible company.

 We fully support and respect all of the principals that are proclaimed within the Universal Declaration of Human Rights and are committed to monitoring and improving business our practices in order to help combat slavery and human trafficking, both within the UK and overseas, and to make sure we are not complicit in any human rights violations.

 All employees will be treated with respect and dignity, will work under their own free will, they will have working conditions that are both safe and hygienic, and that working hours are not excessive and are properly compensated for their efforts.

 We follow the principles established in the UN Convention on the Rights of the Child and believe that there should be no place for child exploitation within the supply chain.

 We are committed to zero tolerance of slavery and human trafficking or child labour practices.

Equality, Diversity, and Inclusion Policy

TCE Electrical Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

The organisation – in providing goods and/or services – is also committed against unlawful discrimination of customers or the public.

The policy’s purpose is to:

Provide equality, fairness, and respect for all in our employment, whether temporary, part-time, or full-time.

Not unlawfully discriminate because of the Equality Act 2010 protected characteristics of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex, and sexual orientation.

Oppose and avoid all forms of unlawful discrimination. This includes in pay and benefits, terms and conditions of employment, dealing with grievances and discipline, dismissal, redundancy, leave for parents, requests for flexible working, and selection for employment, promotion, training or other developmental opportunities.

The organisation commits to:

Encourage equality, diversity, and inclusion in the workplace as they are good practice and make business sense.

Create a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued. All staff should understand they, as well as their employer, can be held liable for acts of bullying, harassment, victimisation, and unlawful discrimination, in the course of their employment, against fellow employees, customers, suppliers and the public.

Take seriously complaints of bullying, harassment, victimisation and unlawful discrimination by fellow employees, customers, suppliers, visitors, the public and any others in the course of the organisation’s work activities. Such acts will be dealt with as misconduct under the organisation’s grievance and/or disciplinary procedures, and appropriate action will be taken. Particularly serious complaints could amount to gross misconduct and lead to dismissal without notice. Further, sexual harassment may amount to both an employment rights matter and a criminal matter, such as in sexual assault allegations. In addition, harassment under the Protection from Harassment Act 1997 – which is not limited to circumstances where harassment relates to a protected characteristic – is a criminal offence.

Make opportunities for training, development, and progress available to all staff, who will be helped and encouraged to develop their full potential, so their talents and resources can be fully utilised to maximise the efficiency of the organisation.

Review employment practices and procedures when necessary to ensure fairness, and also update them and the policy to take account of changes in the law.

Monitor the make-up of the workforce regarding information such as age, sex, ethnic background, sexual orientation, religion or belief, and disability in encouraging equality, diversity, and inclusion, and in meeting the aims and commitments set out in the equality, diversity, and inclusion policy.

The equality, diversity and inclusion policy is fully supported by senior management.

Details of the organisation’s grievance and disciplinary policies and procedures can be found at the site office and in HR. This includes with whom an employee should raise a grievance – usually their line manager.

Use of the organisation’s grievance and/or disciplinary procedures does not affect an employee’s right to make a claim to an employment tribunal within three months of the alleged discrimination.

Terms of Use

Introduction 

These terms of use govern your use of our website. By using our website, you accept these terms of use in full.   If you disagree with these terms of use or any part of these terms of use, you must not use our website.

 

Licence to use this website

Unless otherwise stated, we or our licensors own the intellectual property rights on the website and the material on the website.  Subject to the licence below, all these intellectual property rights are reserved. 

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms of use.

 You must not:

(i)        republish material from this website (including republication on another website);

(ii)       sell, rent or sub-license material from the website.

(iii)      show any material from the website in public.

(iv)      reproduce, duplicate, copy or otherwise exploit material on our website for a         commercial purpose.

(v)       edit or otherwise modify any material on the website; or

(vi)      redistribute material from this website.

 

Acceptable use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software.

 You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

 

Products & Services

 The advertising of services on our website constitutes an “invitation to treat” – not a contractual offer.

 Any prices which we may quote from time to time on our website are indicative and subject to change and may be stated incorrectly.

 

Limited warranties

 Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

 To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

 

Limitations and exclusions of liability

Nothing in these terms of use will:

(a) limit or exclude our or your liability for death or personal injury resulting from negligence.

(b) limit or exclude our or your liability for fraud or fraudulent misrepresentation.

(c) limit any of our or your liabilities in any way that is not permitted under applicable law; or

(d) exclude any of our or your liabilities that may not be excluded under applicable law.

 If you are a consumer, any statutory rights which you have, which cannot be excluded or limited, will not be affected by these terms of use.

 The limitations and exclusions of liability set out in this Section and elsewhere in these terms of use:

(a) are subject to the preceding paragraph; and

(b) govern all liabilities arising under the terms of use or in relation to the subject matter of the terms of use, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

We will not be liable to you in respect of any financial losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities, or goodwill.

 We will not be liable to you in respect of any loss or corruption of any data, database, or software.

 We will not be liable to you in respect of any special, indirect, or consequential loss or damage.

Indemnity

 You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms of use, or arising out of any claim that you have breached any provision of these terms of use.

 

Breaches of these Terms of Use

 Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, or if we reasonably suspect that you have breached these terms of use in any way, we may:

(a)       send you one or more formal warnings.

(b)       temporarily suspend your access to the website;

(c)       permanently prohibit you from accessing the website.

(d)       block computers using your IP address from accessing the website.

(e)       contact your internet services provider and request that they block your access to the       website.

(f)        bring court proceedings against you for breach of contract or otherwise; and/or

(g)       suspend and/or delete your account with the website.

 

Variation of Terms of Use

 We may revise these terms of use from time-to-time.  Revised terms of use will apply to the use of our website from the date of the publication of the revised terms of use on our website.

Please check this page regularly to ensure you are familiar with the current version.

 

Assignment

 We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms of use without notifying you or obtaining your consent.

 You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use.

 

Severability

 If a provision of these terms of use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

 

Exclusion of third-party rights

These terms of use are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party.  The exercise of our and your rights in relation to these terms of use is not subject to the consent of any third party.

 

Entire agreement

 These terms of use, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website and supersede all previous agreements in respect of your use of this website.

 

Law and jurisdiction

 These terms of use will be governed by and construed in accordance with English law, and any disputes relating to these terms of use will be subject to the non-exclusive jurisdiction of the courts of England and Wales.

 

Our company details

 

TCE Electrical Ltd

Sandy Acres

Sand Lane

Wilberfoss

YO41 5PB

UK

 

Company Registration No: 09828693